Terms of Use

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that is cannot be read over the internet.

Refund Policy

The Company does not issue refunds per se since payments received are for interest in arrears.  In the event of a payment error, the excess funds will be applied to any outstanding interest, late fees or other miscellaneous charges, if any, and then to outstanding principal.  Please contact billing@eastsidefunding.com should you have any questions regarding this our policy.

Electronic Communications & SMS Policy

  1. Consent to Electronic Communications

By providing your contact information to Eastside Funding through our website, online forms, applications, or other communication channels, you agree to receive communications from us, including via email and, if you have opted in, via text message (SMS), regarding your inquiry, account, services, and related matters.

  1. SMS/Text Message Communications

If you choose to opt in to receive SMS messages from Eastside Funding:

  • You consent to receive text messages at the mobile number you provide.
  • Messages may include responses to inquiries, account updates, and service notifications.
  • Message frequency may vary.
  • Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving text messages at any time by:

After you send STOP, you may receive a final confirmation message confirming your opt-out request.

For assistance, reply HELP to any message or contact us at info@eastsidefunding.com.

  1. Email Communications

You may receive email communications related to your inquiry, services, or account. Marketing emails will include an unsubscribe link, and you may opt out at any time by:

Withdrawal of consent for marketing emails does not apply to transactional or service-related communications necessary to fulfill your requests or manage your account.

  1. Opt-Out & Withdrawal of Consent

You may withdraw your consent to receive communications at any time using the methods described above. Opting out of certain communications does not affect our ability to send you transactional, account-related, or legally required communications.

  1. Privacy & Data Use

Your information, including your mobile number and consent records, is handled in accordance with our Privacy Policy available at:

https://www.eastsidefunding.com/privacy-policy/

Eastside Funding does not sell or share SMS opt-in data or consent information with third parties. We may share information with service providers solely as necessary to provide messaging services and operate our business.